This module will act as a guide to help you understand how to use the Maguire Training learning platform.
This module will act as a guide to help you understand how to use the Maguire Training learning platform as an organisation or department manager.
The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly.
This module will teach you what racism is, why it is still present in modern workplaces, the impact it has and how to handle, address and challenge it.
This module will teach you about social sustainability in the workplace, the relevant laws and benefits and how to implement and promote it effectively.
Trigger warning: this module will teach you what personal safety is, what stalking is, an employer's responsibilities and how to prevent and respond to stalking and harassment in the future.
Trigger warning: this module will teach you what personal safety is, what stalking is and how to recognise it, as well as how to report it and prevent it in future.
This module will cover the 5 stages of the customer journey and how to make the customer experience as satisfying as possible.